FAQ- Kuchinox

Where to buy spare parts for Kuchinox shower products?

To buy spare parts for Kuchinox showers, please contact our Service Department by sending an e-mail at: zamienne@kuchinox.pl.

How long is warranty period for Kuchinox showers?

Shower sets, hand showers and shower hoses are covered by manufacturer’s 2-year warranty. Warranty period for shower columns, depending on model, is from 5 to 2 years. Details on warranty can be found in warranty cards.

Adjustable fitting spans of shower column and shower set. When is it helpful?

With adjustable fitting span a new product (shower column or shower set) can be installed without any problem in the existing holes in the wall, without having to drill new ones.

Number of functions in hand shower. Is it of any importance? What number is the best?

On the market, there are mostly single-, two- and three-function (rain stream, massage stream, mixed stream) hand showers available. It is important for the comfort of bathing, as the more types of streams the more accurate the bathing can be suited to own current needs.

How to lodge a claim for Kuchinox products?

The fastest and easiest way to lodge a claim is to use online claim form (https://net.kuchinox.pl/reklamacja/zloz). After completing and submitting (by pressing SUBMIT APPLICATION button), wait until a Service Department officer contacts you to guide you through the whole claim handling process.

Overhead rain showers. Do all of these have the same thread? Can I buy any overhead rain shower for Kuchinox shower column?

What is the best agent to clean bathroom tapware?

To clean the tapware it is best to use a special dedicated preparation. A good way also is to use a solution of water and vinegar in a 1:1 proportion. Please remember to use only soft cloths or sponges for cleaning.

What is anti-calc system provided in Kuchinox hand and overhead rain showers and how does it work?

Anti-calc system helps to keep nozzles provided in hand and overhead rain showers clean and unobstructed. Most frequently it comprises rubber sleeves which should be rubbed with hand, crumbling the limescale from the inside.

FAQ